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    Time for a change

    Over the last decade, Bob Cotton and the BHA has become almost one and the same; so much so, that many believe...

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    Staying humble

    Caprice Holdings has seen a lot of change in recent years being acquired by Richard Caring (2005), and then ex...

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    The art of catering

    JULIETTE SHIELD asks: Should an art gallery or museum be as creative with its food as its exhibitions? T...

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    Will purchasing be the most important discipline in business in 2011?

    It is anticipated that, along with the 2.5% increase in VAT, 2011 will also see significant rises in interest ...

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    The communication society

    There has always been an acceptance that what happens in the industry in the United States will, sooner or lat...

  • We are paid to outperform the competition.

    It has often been said that there are two economies at play in the UK – London and the provinces. The la...

  • Our business model has to change for a new age

    EP met with URI DANOR, the CEO of EL Al for UK and Ireland, to discuss the challenges of managing an airline i...

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    Polishing a jewel

    The last twelve months has been a time of conflicting emotions for the leadership team at The Lindley Group wi...

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    Softly, softly

    A recession represents perhaps the most stringent of acid tests for any company, which inevitably leads to a d...

  • The mark of a leader

    According to Collins’ English dictionary a leader is ‘someone who rules, guides or inspires others...

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    A reflection on how things were: Bank lending to SMEs

    Not the most catchy of titles for an article, but I wanted to explore whether the whole business of lending ha...

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    Letter from America

     GERRY FERNANDEZ, PRESIDENT & FOUNDER MFHA - The Multicultural Foodservice & Hospitality Alliance...

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    Brand Jamaica

    In February 2011, Kingston Live Entertainment group will launch a Usain Bolt’s Tracks and Records sports...

  • The best thing since sliced bread

    Celebrating its fifth birthday and with seven stores across London, Gail’s Artisan Bakery appears to epi...

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    More than just a hotel

    It is often said you should never mix family with business but in some instances this mix seems to work.In Jan...

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    The year that was 2010

    Looking back at 2010, it’s certainly been an interesting year! Mergers and acquisitions; management buyo...

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    National skills campaign

    People 1st is launching a new campaign to train 200,000 hospitality and tourism staff ahead of the London 2012...

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    Gender balanced management

    The hospitality, leisure, travel and tourism industry prides itself on its ability to offer flexible working o...

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    Developing UK talent

    As the government announces 75,000 additional apprenticeship places, new programmes for chefs specialising in ...

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    Accessability is profitability

    In an increasingly competitive environment, hospitality and tourism businesses are becoming ever more in tune ...

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    Finding the right training

    With over a quarter of businesses in the hospitality, leisure, travel and tourism sector reporting skills gaps...